Fortfield Physiotherapy Privacy Policy

Welcome to www.fortfieldphysiotherapy.ie (website). At Fortfield Physiotherapy, we are committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Acts 1988-2018 (Ireland). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

WHO WE ARE

Fortfield Physiotherapy is a physiotherapy clinic based in Ireland. Our registered address is 48 Fortfield Park, Terenure, Dublin 6W, and you can contact us at info@fortfieldphysiotherapy.ie for any privacy-related inquiries.

INFORMATION WE COLLECT

We may collect and process the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, postal address.

  • Health Information: If you submit inquiries regarding treatments or book an appointment.

  • Technical Data: IP address, browser type, and usage data collected through cookies.

HOW WE COLLECT YOUR DATA

We collect your data through:

  • Direct interactions (e.g., filling out forms on our website or in Peron, contacting us viaemail or phone).

  • Automated technologies, such as cookies and analytics tools.

HOW WE USE YOUR DATA

We process your personal data to:

  • Provide and manage our services.

  • Process appointment bookings and inquiries.

  • Improve our website and services.

  • Comply with legal and regulatory obligations.

LEGAL BASIS FOR PROCESSING

We process your data based on one or more of the following legal grounds:

  • Consent: When you provide clear consent for data processing (e.g., subscribing to newsletters).

  • Contractual Obligation: When processing is necessary for providing physiotherapy services.

  • Legal Obligation: Compliance with legal requirements.

  • Legitimate Interests: For improving our services and Website functionality.

HOW WE SHARE YOUR DATA

We do not sell or share your personal data with third parties except:

  • When required by law or legal proceedings.

  • With service providers who assist us in delivering services (e.g., IT support, payment processors).

  • When necessary to protect the rights, property, or safety of our business or clients.

DATA SECURITY

We implement appropriate security measures to prevent unauthorized access, alteration, or disclosure of your data.

DATA RETENTION

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

YOUR RIGHTS UNDER GDPR

You have the following rights:

  • Right to Access: Request a copy of your personal data.

  • Right to Rectification: Correct inaccurate or incomplete data.

  • Right to Erasure: Request deletion of your data under certain conditions.

  • Right to Restriction of Processing: Request limited processing of your data.

  • Right to Data Portability: Request transfer of your data to another organization.

  • Right to Object: Object to data processing based on legitimate interests.

  • Right to Withdraw Consent: Withdraw your consent at any time.

To exercise your rights, contact us at info@fortfieldphysiotherapy.ie.

COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies to enhance user experience. You can manage cookie settings through your browser.

CHANGES TO THIS PRIVACY POLICY

We may update this policy periodically. Any changes will be posted on this page with an updated effective date.

CONTACT INFORMATION

For questions regarding this Privacy Policy, contact us at:

Fortfield Physiotherapy, 48 Fortfield Park, Terenure, Dublin 6W, D6W K504

Email: info@fortfieldphysiotherapy.ie

Phone: 01 565 4845

Effective Date: 1 January 2025